Oculus Quest controllers constantly not pairing or disconnecting

Oculus Quest is a virtual reality headset developed by Oculus, a subsidiary of Meta (formerly Facebook). It is among the most popular VR headsets in the industry and was unveiled in 2019.

One of the big advantages of Oculus Quest headsets is the extensive Meta support with constant updates and new content.

Oculus Quest controllers constantly not pairing or disconnecting

Currently, many Oculus Quest users are experiencing an issue where the controllers are constantly not pairing or disconnecting for them (1,2,3,4,5,6,7,8,9,10).

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To pair a controller with a headset, a user must open the Oculus mobile app on their phone. Then tap the image of their headset, select the devices, then choose the controller they want to pair.

Due to an issue, Oculus Quest users are unable to proceed with setup as they are stuck on the “remove tabs from your controllers” error message screen and their controllers are not detected.

We had to send in our quest 2. Dreaded Black Screen of Death. I sent a new one with controllers. Now it’s stuck. Unable to pair controllers to system. It keeps saying remove the tabs, there are no tabs. And the headset will not pair with the app. What am I supposed to do? Anyone else have a problem like this?
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Many other Oculus Quest users are facing an issue where their controllers are constantly disconnected and reconnected at random times, even when fully charged.

hello i am playing gorilla tag and my left controller disconnects and reconnects randomly and my battery on my left controller is at 80% so i really don’t know what to do i tried to replace the battery and it is exactly the same problem.
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Tried some troubleshooting methods such as factory resetting the headset, uninstalling and reinstalling the app, but nothing seems to work.

Some potential workarounds

Luckily, we’ve found a few potential workarounds that can help you alleviate these issues. First, you can try following these steps for a potential fix:

Quest Workaround
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Second, users can downgrade the mobile app by downloading an old apk and then try connecting their controllers:

i downgraded the mobile app by downloading an old apk and it allowed me to pair the headset which was on an old firmware
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And finally, users can replace the batteries in their controller with a new one and see if that makes a difference.

If the aforementioned workarounds helped fix these issues, let us know in the comments below. Additionally, we’ll update this space once the issue is resolved, so stay tuned for more information.

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