How to get money back if your vacation is canceled in airport chaos
TUI has released an update for travelers and revealed how passengers could get £200 if your holiday is canceled amid the current airport chaos.
The company’s website blamed the long list of cancellations on “a combination of factors causing significant disruption to operations”.
A lengthy statement said on its travel page: “We would like to apologize to some of our customers who have experienced flight delays in recent days.
“As the UK’s largest holiday company, our priority is to take our customers on holiday safely. We continue to work closely with our airport partners to monitor the situation and continue to deliver the best experience. holiday possible for our customers.
“We do everything possible to limit flight delays, which may occur from time to time for various operational reasons.
“In the rare event that flight delays do occur, we will do everything we can to support our customers, through direct communications and by providing accommodation and overnight transfers if required, as well as meals and refreshments.
“We would like to remind customers not to arrive at the airport too far before their flight, as this can contribute to delays in terminal queues.
“Standard check-in opens at least two and a half hours before departure time for short and medium-haul flights, and at least three and a half hours before departure for long-haul flights.
“At some airports, we are able to offer overnight bag drop and self-service bag drop. You can find more information about these services, as well as our tips for making your airport experience as pleasant as possible here.”
Read the full article here.